Articulated fingers
Articulated fingers
Order & Cancellation policy
Order & Cancellation policy
After placing an order, the customer has 24 hours to make changes or cancel the order. If you decide to cancel your order within this time-frame, you will be charged 5% of the total order amount.
When you receive an order confirmation to your specified e-mail address after placing an order, you automatically agree and are thus bound by the following: Terms and conditions
Average maximum manufacturing lead times can be found here: FAQ - Lead time
Shipping info
Shipping info
We provide shipping in discrete and sealed packaging.
When a custom-made doll is ready to ship, you will receive pre-shipment photos of the doll for you to inspect before the product is shipped to you. No order will be shipped without your validation. DollDimension will also perform a detailed inspection of these photos on every order to ensure customer satisfaction.
We send factory photos from: info@dolldimension.com.
Delivery times can take up to 5-10 weeks.
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